Shipping policy
Shipping Policy
We currently ship within Singapore only.
All orders are processed within 1–2 working days (excluding weekends and public holidays). Once dispatched, delivery typically takes 3–5 working days.
You will receive a tracking link via email once your order has been shipped.
Local Shipping Options
We offer three local shipping options within Singapore:
SmartPac (Tracked Letterbox Delivery) — $2.90
For selected orders that qualify for letterbox delivery. Parcels will be delivered directly to your letterbox and do not require a signature.
Doorstep Delivery (Tracked) — $3.90
For standard parcels delivered to your doorstep. A signature may be required upon delivery depending on the courier.
Free Local Shipping
Complimentary on orders above $69 (applies automatically at checkout).
Available shipping options will be reflected at checkout based on the items in your cart.
Important Notes
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Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for parcels lost due to incorrect or incomplete addresses.
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Once your parcel has been handed over to the courier, delivery timelines are subject to the courier’s schedule.
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During peak periods (e.g. launches, festive seasons), processing and delivery times may be slightly longer.